Subaru Repair & Maintenance Berlin, CT - Schaller Subaru Service Center

Dear Valued Schaller Customer,

I would like to take this opportunity to introduce both myself and the Schaller Subaru Service Department.  My name is Gary Tatro and I'm the Service Manager here at Schaller Subaru.  



Here at Schaller Subaru we have fully trained staff waiting to service and repair your vehicle.  Not only do we take pride in servicing and repairing your vehicle, but we also try to make the experience as convenient and pleasant as possible.  Our service department is large enough to handle any type of issue you may experience, but small enough to maintain a friendly environment where your satisfaction is our number one goal.


   
Just pull your vehicle into our service department Drive-Thru for your convenience and our experienced Service Advisors will take care of all of your Subaru needs.  While your vehicle is in for service you can enjoy our newly updated waiting room, which includes a kiddie corner for your children, workstations with wireless internet connection, and a large flat screen TV.

 

I would like to thank you in advance for allowing us the opportunity to show you how our service department can fulfill any and all of your Subaru needs.

Thank you,

 
Gary Tatro
Schaller Subaru, Service Manager

 
Meet Our Team:


Albert LaChance

• Shop Foreman

Jeff Shover

• A level Tech
  

Nick Guarini

• B level Tech
  

Andrew Bryan

• C level Tech

  Holly Schroeder, Subaru Cashier

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Frequently Asked Questions

Why does my tire pressure light keep coming on and then going off after driving the car for a few minutes?

• This condition is most apparent when coming into the colder months.  When a vehicle sits over night and the outside temperature drops, tire pressure will also drop.  For every 10 degrees the temperature decreases, tire pressure will decrease by 1-2psi, which in many cases is enough of a decrease to cause the tire pressure monitor to realize there is a problem, thus setting off the light.  After driving the car for a few minutes, temperature in the tire will increase, which will also increase the pressure inside the tire, then turning off the light.  To correct this issue, or prevent this from occurring, adjusted your tire pressure slightly by 2-3 psi in every tire.  This should limit the tire pressure light from coming on and off.

Why won?t my parking lights turn off?

• Subaru?s have a switch on top of the steering column right behind the steering wheel.  The switch has a picture of a ?P? with what looks like 3 light rays coming off of it.  This is to notify it is the parking light switch.  If this switch if flipped on the parking lights will not turn off even if the vehicle is turned off.  Simply flip the switch off, and your parking lights will be turned off as well.

How do I stop my alarm from going off if I do not have the keyless remote?

• In most cases, if the doors are locked electronically and then opened with the key, the alarm for the vehicle will go off.  In any event, if this condition occurs and you do not have the keyless remote to turn off the alarm, simply jump in the vehicle put the key in the ignition and turn the key to the ?ON? position three times.  This will disable the alarm and let you start the vehicle.

Have another question?  Click Here to use our Ask a Tech form and work directly with our service professionals. 

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Subaru Maintenance Schedule
Minor Service Interval
(7,500 ~ 22,500 ~ 37,500 ~ 52,500 ~67,500 ~ 82,500 ~ 97,500 ~ 112,500 ~ 127,500 ~ 142,500)

Minimum Required Maintenance

Perform The Following Services:

• Change engine oil and engine oil filter
• Rotate Tires
• Top off all fluids
• Adjust Tire pressure

Check Fluid Level (add if necessary):

• Transmission
• Transfer Case
• Rear Axle
• Power Steering
• Engine Coolant
• Windshield Washer

Intermediate Service Interval
(15,000 ~ 45,000 ~ 75,000 ~ 105,000)
Minimum Required Maintenance

Perform The Following Services:

• Change engine oil and engine oil filter
• Rotate Tires
• Top off all fluids
• Adjust Tire pressure

Inspect the Following

• Disc Brake Pads & Discs
• Brake Lines
• Operation of Parking and Service Brake System
• Steering and Suspension System
• Front and Rear Axle Boots and Axle Shaft Joint Portions
• Clutch System (if applicable)

Check Fluid Level (add if necessary):

• Transmission
• Transfer Case
• Rear Axle
• Power Steering
• Engine Coolant
• Windshield Washer

Major Service Intervals
(30,000 ~ 60,000 ~ 90,000 ~ 120,000 ~ 150,000)
Minimum Required Maintenance

Perform The Following Services:

• Change engine oil and engine oil filter
• Rotate Tires
• Top off all fluids
• Adjust Tire pressure
• Replace Air Filter
• Replace Brake Fluid

Inspect the Following

• Disc Brake Pads & Discs
• Brake Lines
• Operation of Parking and Service Brake System
• Steering and Suspension System
• Front and Rear Axle Boots and Axle Shaft Joint Portions
• Clutch System (if applicable)
• Front and Rear Wheel Bearing Lubricant
• Drive Belts
• Cooling System, Hoses and Connections
• Fuel System, Lines and Connections

Check Fluid Level (add if necessary):

• Transmission
• Transfer Case
• Rear Axle
• Power Steering
• Engine Coolant
• Windshield Washer

Additional Required Services

Every 3,750 Miles or 3Months

• Replace Engine Oil 5W-30 and Filter.  Install New Crush Washer and add Windshield Washer Fluid
• Replace Synthetic Engine Oil 5W-30 and Filter.  Install New Crush Washer and add Windshield Washer Fluid
  

Every 30,000 Miles or 36 Months

• Flush and Replace 1 Gallon Green Coolant and add Conditioner (2008 Mid-Year and older vehicles)

Every 30,000 Miles on 2004 and Prior Year Models

• Replace Spark Plugs (Non-Turbo 4 cylinder)
• Replace Fuel Filter

Every 60,000 Miles on 2005 and Newer Models

• Replace Platinum Spark Plugs ~ 4 Cylinder
• Replace Platinum Spark Plugs ~ (All 6 Cylinder vehicles from 2001)

Every 105,000 Miles

• Replace Timing Belt, Crank seal and Cam seals
  

At 137,500 Miles

• Flush and Replace 2 Gallons Blue Super Coolant and Add Conditioner (Mid-Year 2008 and Newer)

Every 10 Years

• Inspect Supplemental Restraint System

Individual Maintenance Services

• Rotate Tires, Adjust Inflation Pressure and Visually Check for Wear and Damage
• Inspect Battery and Clean Terminals
• Replace Engine Air Filter
• Charging System Analysis ~ Includes battery Load Test, Alternator Output Test and Starter Draw Test
• Engine Performance Analysis ~ Includes Diagnostic Test
• Air Conditioning System Performance Test ~ Includes Pressure Test, Leak Test, up to 1lb Freon (R134) and Cleaning of Condenser and In-Car Sensor
• Four Wheel Alignment
• Balance 4 Tires ~ Includes Rotation

Free Loaner Cars: Schaller Subaru now has four 2011 Subaru vehicles available for you to use! Schedule a warranty repair, major service or major repair and we've got you covered.

Please contact our service department at 860-632-1112 for details and requirements.